Shipping Policy

Shipping Timeframes

Noble Roots Nursery ships grapevines, olive trees, and other nursery products throughout the United States where permitted.

Shipping timeframes vary by product and season. The applicable shipping timeframe is displayed on the product page and during the ordering process.

Seasonal & Pre-Order Plants

Seasonal and pre-order plants ship during the timeframe or on the available shipping date selected during the ordering process.

Shipping schedules are subject to plant readiness, weather conditions, seasonal nursery operations, and other factors that may affect the safe shipment of live plants. While we make every effort to ship according to the selected or stated timeframe, exact shipping and delivery dates cannot be guaranteed.

Ready-to-Ship Plants

Products identified as Ready-to-Ship typically leave our nursery within the timeframe stated on the product page. This timeframe refers to when the order leaves our nursery and does not include carrier transit time.

Tracking

When tracking information is available, customers will receive a shipping confirmation with tracking details after their order has been prepared for shipment.

Carrier Delays

Once an order has been transferred to the shipping carrier, transit and delivery timing are outside of our direct control. Noble Roots Nursery is not responsible for delays caused by shipping carriers, weather, or other circumstances outside our reasonable control.

Damaged Shipments

If your order arrives damaged, please contact Noble Roots Nursery promptly after delivery and provide your order information along with photographs of the affected plants and packaging.

We will review the issue and, when appropriate, provide a replacement, store credit, or refund.

Shipping Restrictions

Live plants are subject to state and local agricultural regulations. Certain plants may not be available for shipment to all states or locations.

If we are unable to legally or practically ship an ordered product to your destination, we will contact you regarding available options or issue a refund for the affected items.

Questions

For questions regarding your order or shipping, contact:

Noble Roots Nursery
Napa, California
sales@noblerootsnursery.com